Contact
Contact and Grievances
How to reach us, and how we handle complaints.
Last updated: [date]
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Get in touch
- Member help
- [support@yourdomain.com]
- [+91 number], for members who’ve opted in
- Partnerships
- Use the enquiry form on our partners page
- Hours
- [Monday to Saturday, 10 am to 6 pm IST]
Grievance Officer
If something has gone wrong, or you want to use your privacy rights, write to our Grievance Officer. They also handle data protection questions.
- Name
- [Full name]
- Designation
- [Grievance Officer]
- [grievance@yourdomain.com]
- Phone
- [+91 number]
- Address
- [Legal entity name, registered address]
What happens next
- We acknowledge your complaint within 48 hours.
- We aim to resolve it within one month, and we’ll keep you updated.
- If you’re not satisfied, you can contact the National Consumer Helpline on 1915 or at consumerhelpline.gov.in. For a personal data complaint, you can approach the Data Protection Board of India.
Help us help you
Please include your name, the email you registered with, your YH profile number if you have one, what happened, and what you’d like us to do. For a payment issue, add the Razorpay payment reference.
If you feel unsafe
We can’t respond to emergencies. If you’re in danger, call 112. For the Women Helpline, call 181. For free emotional support any time, call Tele MANAS on 14416.